Movement or ground trouble
Check colliders, layer masks, foot-level alignment, path service and advancing ticks.
Falling / not moving checklist →Support
Let’s narrow it down.
Start with the first error and a working demo comparison. If you need help, send enough detail to reproduce the problem.
Cooking does nothing
Use a raw cookable item on a real CookingStation. The draft stove handler does not run cooking.
Cooking troubleshooting →Content or saves missing
Review stable IDs, registry membership, the active player prefab and the server's save policy.
Saving and persistence →Before sending a report
- Record the Unity version, installed product version and render pipeline. Compare with the requirements guide.
- Copy the first full Console error and stack trace before clearing anything. Later errors may be consequences of the first failure.
- Try the supplied demo using disposable content and a test character. Record whether the failure also happens there.
- Reduce your reproduction to a few steps. For multiplayer state whether it happens on host, server, remote client or all three.
- Include relevant component fields and expected versus actual behavior. Remove credentials, private paths and customer data from captures.
A report you can copy
Product + installed version:
Unity version + render pipeline:
Local / host / server / remote client:
Starting scene or sample:
Steps to reproduce:
1.
2.
Expected result:
Actual result:
First Console error + stack trace:
Does it happen in the supplied demo?
Relevant Inspector screenshots:support@greencloakgames.com works for longer explanations or private reproduction details. All contact options.